Payment Policy

           Insurance co-pays are due when services are rendered. We expect patients without insurance to pay at the time of service unless they make arrangements prior to their appointment. We accept debit card, credit cards, checks or cash.

Paying for services at the time they are rendered helps our office by reducing the amount of billing we need to do thus saving money so that we can keep our costs down.

Patient bills that remain unpaid for 90 days may be turned over to collections and may result in discharge from the practice.

Phone Messages

When you leave a phone message, whether with a person or on voice mail, it may take several hours before someone can return your call. Please be assured that you are important to us and we will do our utmost to return all calls promptly. If you do not receive a call back within 24 hours, please phone again. The message may have been misplaced or we have not been able to reach you by return call.

Prescription Refills

Please address all prescription refill requests at your scheduled appointment. If you find you need a prescription refill prior to your next appointment, please have your pharmacy fax us a request and we will address these requests in a timely manner. Please allow 24 hours for prescription refills to be completed.  (For your safety and health, we do not prescribe antibiotics or steroids over the phone.)

Mr. Deweese will prescribe the medications that he determines to be the best fit for your condition and allowed by your insurance. He will also be able to make referrals to specialists as needed.

Supervising Physician

Mr. Deweese is supervised by Dr. Tracie S. Garmany, who is a family physician at Dollywood in Pigeon Forge, TN where she practices medicine alongside her husband, David, who is a nurse practitioner.  She received her education at East Tennessee State University.  A message can be left for Dr. Garmany at 865-868-1333.

Appointments

For new patient appointments, please arrive 15 minutes prior to your scheduled time to fill out the necessary forms to help us to process insurance claims properly.  If you have received this paperwork in the mail, please have it completed before you arrive and present it to the front desk upon your arrival along with your insurance card and any applicable co-payment.

If you are unable to keep a scheduled appointment, please contact our office if you are aware of the conflict.  This will enable us to reschedule the time for another patient.

If three scheduled appointments are missed without contacting our office, this may warrant dismissal from Dayspring.

Technology

In light of today’s ever progressing technology, our office utilizes electronic medical records.  This makes it simpler to send records for referrals and to keep track of all patient contact with our office.